FAQs
Start the conversation to established good relationship and business.
Common Questions
Most Popular Questions
Here at Zaak Media, we understand that you may have questions about our services, process, and how we can help you achieve your digital marketing and web development goals. To make things easier, we’ve compiled a list of some of the most common questions we receive.
We provide a comprehensive range of digital services, including:
- Web Development & Design
- SEO (Search Engine Optimization)
- Digital Marketing
- Social Media Management
- Content Creation
- Brand Strategy
- PPC (Pay-Per-Click) Advertising
- Influencer Marketing
- Video Production
- Graphic Design
Our team of experts tailors each service to meet the unique needs of your business.
The timeline for completing a website depends on the complexity of the project. Simple websites can take 2-4 weeks, while more complex sites may take 4-8 weeks or longer. During the process, we work closely with you to ensure the website aligns with your vision and business goals.
Yes! SEO is one of our core services. We offer comprehensive on-page SEO, off-page SEO, and technical SEO to improve your website’s search engine rankings. Our team conducts detailed keyword research, optimizes content, and builds backlinks to drive organic traffic to your site.
We offer customized social media strategies to enhance your brand's online presence. This includes creating engaging content, running social media ad campaigns, and building meaningful relationships with your audience. Our goal is to increase brand visibility, engagement, and conversions on platforms like Instagram, Facebook, Twitter, and LinkedIn.
Getting started is easy! Simply contact us via email at contact@zaakmedia.com or call +256 207840982. We will schedule a consultation to discuss your goals, challenges, and how we can help you succeed
Absolutely! While we are based in Uganda, we work with clients across Africa and internationally. Our digital marketing and web development services can help businesses of all sizes, no matter where they are located.
The cost of our services varies depending on the scope of the project. For example, web development costs can differ based on the size and complexity of the website. Digital marketing services such as SEO and PPC campaigns are priced based on the level of service and the scale of the campaign. For a detailed quote, we recommend getting in touch with us directly so we can tailor a package to your specific needs.
Yes, we offer post-launch support for all of our projects. Whether you need updates, ongoing SEO work, or help with maintaining your website, we are here to assist you even after the project is completed.
Yes, all the websites we build are responsive, meaning they will automatically adjust to look great on any device, whether it’s a desktop, tablet, or smartphone. Mobile optimization is crucial for both user experience and SEO, so we ensure every site is mobile-friendly.
What sets us apart is our commitment to quality, creativity, and client satisfaction. We take a personalized approach to every project, tailoring our services to meet your unique business needs. Our team is made up of industry experts who are passionate about driving measurable results. We don’t just focus on short-term gains, but on creating long-lasting solutions that fuel your business growth.
We believe in transparency and will keep you updated at every stage of your project. For web development, you will have access to a staging site where you can review and provide feedback. For digital marketing campaigns, we provide regular reports that include key metrics, such as website traffic, ad performance, and conversions.
Yes, you can make changes to your website anytime. Whether you want to update content, add new features, or improve functionality, our team is happy to assist you with any updates or changes after launch.
Yes! We offer a full suite of branding services to help establish a unique and cohesive brand identity. This includes logo design, brand guidelines, visual content creation, and more. Our branding services help your business stand out and create a memorable impression with your target audience.
We work with businesses in a wide range of industries, including:
- E-commerce
- Healthcare
- Education
- Real Estate
- Entertainment
- Fashion & Lifestyle
- Tech Startups
- Hospitality
- Nonprofits
- And many more!
Website security is a top priority for us. We implement the latest security protocols, including SSL certificates, firewalls, and regular backups to ensure your website is protected from potential threats. Additionally, we provide ongoing maintenance to keep your site secure and up-to-date.
If you have any more questions or would like more details about our services, feel free to contact us. Our team is ready to assist you!
Where Strategy Meets Digital. Your Success Story Begins with Digimax.
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Payment Questions
Most Popular Questions
We understand that clear payment information is important for our clients. Here are some frequently asked questions regarding payments for our services:
We accept the following payment methods:
- Bank Transfer
- Mobile Money (e.g., MTN Mobile Money, Airtel Money)
- Credit/Debit Cards
- PayPal
- Direct Cash Payments (for local clients in Uganda)
If you're unsure about a payment method, feel free to reach out to us, and we can discuss options that work best for you.
Yes, for most of our services, we require a deposit or upfront payment to initiate the project. The percentage of the deposit will vary depending on the service or project scope. Typically, a deposit of 30% to 50% is required, with the balance due upon completion or at pre-determined project milestones.
Once the terms of our agreement are confirmed, we will send you an official invoice detailing the agreed-upon services, total costs, and payment schedule. The invoice will be provided via email or your preferred method of communication.
The final payment is generally due upon the completion of the project or at the agreed-upon milestone. We will provide you with regular updates, and the final payment is typically made once you are satisfied with the final delivery and before we hand over any files, access, or other deliverables.
Yes! For larger projects, we offer flexible payment plans to suit your budget. This may involve splitting the total cost into installments based on project milestones. We can discuss a custom payment plan during our initial consultation to ensure it works for your business needs.
